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Build a No-Code AI Customer Support Agent in 30 Minutes
1. What You’ll Need (Prerequisites)
- An OpenAI API key (or a free trial account with sufficient credits)
- Access to a no‑code automation platform like Zapier, Make, or a simple Python environment if you prefer minimal coding
- A clearly defined use case (e.g., answering FAQs, routing support tickets, or handling order status queries)
2. Setting Up Your Knowledge Base
- Collect your most common support questions and their answers into a CSV or text file – aim for at least 50–100 Q&A pairs
- Choose a vector database (Pinecone, Weaviate, or even a local ChromaDB) to store embeddings of your knowledge chunks
- Chunk your content into logical segments (e.g., 200–500 tokens each
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